Introducing Melbourne and us – We Know Melbourne

We Know Melbourne is your key to the city, helping you to unlock all of the city’s secrets with our expert concierge service. Choose from four convenient hotel locations and get the best service, the best local advice and the best out of Melbourne – before, during and after your stay!







Our Writers


Ting Chen

Ting was born in Taiwan and she came to Australia when she turned age 17 and fell in love with this beautiful land – Australia.  She is passionate about design, films and has killer dance moves. She’s currently on a mission to conquer the handstand challenge.





Marcus Ashford

Marcus is a born and bred Melburnian that loves to explore both urban and rural areas. He’s into his sport, music, travel, street art / graffiti, food, and coffee (in particular) as it’s his fuel to start the day. Marcus also LOVES that Melbourne has been voted as the most liveable city in the world due to its residents and fantastic mixture of cultures from all around the globe and will challenge anyone who disagrees.



Kichelle McFarlane

Kichelle has always called Melbourne home and could not imagine living somewhere that only has one season in a day. She likes to spend her time wandering through forestry, trying to find the perfect spot to get lost in one of her many books. When she’s not reading, Kichelle can be spotted in a local cafe, enjoying live music with a latte or some wine, depending on the time of day.




Kerstyn Dance

Kerst is originally from Queensland but Melbourne has completely stolen her heart. She loves Absinthe, gin, musical theatre and lead singers. When not in the office madly working to save for her next adventure, she’s overseas somewhere, stomping around the city streets on an exploration for the perfect pair of rockstar boots.



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